Hosting Terms and Conditions
General Conditions of Use
Sedona Sky LLC (aka Sedona Sky, SedonaWebsites, BeyondtheNet, FlagstaffWebDesign, Sedona360, Flag360) provides server space for email accounts and hosting. Sedona Sky reserves the right to suspend, restrict or terminate any customers account where the customer is in breach of this agreement.
Use of Web Hosting Accounts
Accounts are to be used only by the purchaser / purchasing company. Account holders must not resell or give away web space or email accounts to other parties, other than the acceptance of advertisements. All web and space and email accounts must remain in total control of the account holder.
Each web hosting account may be used for only one website. Hosting of two or more websites on the one web hosting account is prohibited. Subdomains (where provided) may be used as an extension of the main website or as a site to run alongside the main website. Subdomains may not be used to host additional websites.
Prohibited Use
Sedona Sky prohibits the use of its servers for:
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Illegal material, such as commercial audio, video or music files or any other copyrighted works, for which the account holder does not have the permission of the coyright holder, or any other material in violation of US Law
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Adult material, such as pornography, erotic images or otherwise lewd or obscene content
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Racist, defamatory, obscene, indecent or other unlawful material
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'Warez', such as pirated software, ROMS, emulators, instructions or software for phreaking, hacking, password cracking or IP spoofing etc
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Sites engaging in or promoting pyramid sales, Multi Level Marketing or similar activities
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Engaging in illegal activities
Account holders will not post (nor allow to be posted) web pages containing such material or links to such material, nor shall they store such material in their server space, nor shall they transmit such material by email or any other means.
Sedona Sky reserves the right to determine whether any material or use is prohibited. Sedona Sky reserves the right to remove any such material without warning and suspend or terminate accounts without refund or notice.
Spam (unsolicited email)
Sedona Sky prohibits spam (the sending of unsolicited bulk email). Sedona Sky will terminate any account, without refund, for which the account holder has sent unsolicited bulk emails.
Payment for Web Hosting Accounts
Web hosting accounts are sold on a 6 month or one year prepay basis. The full payment for a full year's service is required at the time of placing your order. If a credit card is on file for a previous invoice, we reserve the right to use the credit card for an outstanding invoice.
Failure to pay within these time limits will cause suspension of the account or additional facilities until payment is received.
Upgrading Web Hosting Accounts
At any time, account holders may upgrade their web hosting accounts by purchasing additional web storage space and/or bandwidth. Account holders can choose to have the upgrade take effect immediately or to have it take effect from the renewal date. If from the renewal date, then the renewal invoice will be adjusted to include the upgraded features. If immediate, then the account holder will be invoiced for the upgrades as for a new account, and payment will be due immediately.
Upgrades made part way through the term of the hosting account will be charged at the full rate as if they were ordered as part of the original hosting account. An upgrade made part way through the term of a hosting account will be valid only until the renewal of the hosting account.
Data Transfer (Bandwidth) and System Resources
All web hosting accounts should remain within the agreed data transfer (bandwidth) allowance for the account. Sedona Sky accepts that there are times when sites may unexpectedly exceed data transfer allowance for short period of time. Sedona Sky will not impose any penalty for such breaches of data transfer allowance providing that these breaches are small, are not frequent, and are not sustained. Sedona Sky reserves the right to determine what constitutes small, sustained or frequent breaches of data transfer allowance.
Many domains have to share the various resources (processors, memory, etc) available on the servers. Sedona Sky believes that no single domain should use excessive amounts of resources, as this may jeopardise server performance for the other domains.
In the event that an account is deemed to be using excessive data transfer (bandwidth) or resources, Sedona Sky may suggest action to reduce bandwidth or resource use, or suggest moving the website to its own dedicated server.
Account holders may also be subject to additional costs due to excessive data transfer or resource use. These costs will be agreed between Sedona Sky and the account holder.
Cancellation, Termination and Refunds of Web Hosting Accounts
All web hosting accounts are for a period of 6 months or one calendar year from the date of ordering or renewal. Fees are charged on a pre-pay basis and are non-refundable. No refund will be given where customers terminate or cease to use their account prior to the end of the term of the hosting account.
In the event that Sedona Sky finds an account is in breach of the prohibited uses, then that account may be terminated without notice. No refund for the remainder of the year will be given.
In the event that an account exceeds data transfer or resource allowances and an agreement cannot be reached between Sedona Sky and the account holder, then Sedona Sky may terminate the account. In this case, Sedona Sky may provide a refund for the remaining unused part of the year, subject to an administration fee of $20.
Liability
Sedona Sky will not be responsible for any loss or damage your business may suffer. Sedona Sky make no warranties, expressed or implied, for any services we offer.
Customers shall indemnify and hold harmless Sedona Sky from any and all demands, liabilities, losses, costs, and claims, including all legal fees, asserted against Sedona Sky and it's agents, customers, officers and employees, that may arise from any service provided or performed or agreed to be performed, or for any product sold by Sedona Sky, it's agents, customers, officers or employees.
Sedona Sky will not be responsible for any loss or damage caused by infringement of copyright or proprietary rights, supply of defective goods or services, any loss or damage (personal or business), caused by customers of Sedona Sky.
Changes and Amendments
Sedona Sky reserves the right to amend and/or change these Terms and Conditions without notice.
Sedona Web Design & Development
Sedona Sky custom designs beautiful websites that are clean, organized, search engine friendly and easy to navigate. Our talented designers take the time to listen and tune in to your unique sense of style and then work with you to create a website that best suits your needs and budget.
The Design Process
Our first meeting with clients is always FREE. In this meeting you will have the opportunity to assess our skills and communicate your vision. We will then give you feedback and guidance and a written estimate for your project.
Once you approve our estimate, we will get to work creating your site. To ensure that we are staying on track with your project, we will show you proofs at each stage of the process and seek your feedback. Although we are are quite capable of working independently, with little direction, we are also very open to receiving direction from clients.
We will always do our best to design your website within the original time estimated. However, if additional requests made during the design process appear to be pushing us past that estimate, we will notify you immediately so that you can make the appropriate choices for yourself and there are no billing surprises at the end of the project.
Redesigning an Existing Website
Do you have a website in need of a makeover? With the internet world changing so quickly, it's important to make sure your site looks modern and up to date. However, if your site currently has good search engine placement, it is vital to choose a web designer who will ensure that none of that placement is lost in the redesign process. Our designers have the technical knowledge to ensure that your site retains its search engine placement after the new look has been published.
Website Maintenance
Once your website is up and running, we will always be available to make updates. We can also teach you how to make simple text edits to your custom designed website or, if you would like to have more control over the content of your site, we can teach you how to maintain your own site using one of our Content Management systems.
Search Engine Optimization (SEO)
All of our sites are optimized and designed to be search engine friendly. However, depending on how competitive your keywords are, more may be needed to help you gain and retain good search engine placement. Our experienced professionals will advise you up front as to what will be needed so that you make the best possible investment of your resources in the short and long term. Click here for detailed information on our SEO services.
